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Toyota Hilux N80 Series SR5 Dual Cab (Model years: 2015 to 2022)
SR & Workmate models will require a test fit.
May not be compatible with diff drops
Engine & Transmission
|Brand||Bossco 4x4 Accessories|
|Manufacuring Completion Date||0000-00-00|
Your delivery fee will vary depending on the size, weight, and location of the products you choose to purchase as well as your chosen delivery location. Your delivery fee will be calculated and displayed when you checkout before you purchase your products.
Please note: Unless notified, all consignments will default to ATL (Authority to Leave) in a safe place on your premises. If you do not want your items left unattended, please advise the couriers upon shipment notification or notify us in the notes of your initial order.
The courier will require a signature from the purchaser or authorized person at the specified delivery address at the time of delivery. If no one is available to sign for any parcel, a card will be left, and the parcel will be redirected to the nearest Courier depot. It will then be the responsibility of the purchaser to collect the goods from the designated depot within 2 business days or arrange re-delivery at their expense.
Bosscoauto recommends all deliveries be shipped to an address that is attended during business hours, whether it is a home, work, or other address, to minimize any redelivery delays and/or fees.
P.O. Boxes and Parcel Lockers
The majority of our couriers will not deliver to P.O. Boxes or Parcel Lockers unless the item is being shipped through Australia Post.
Please ensure a full address is entered in the checkout process to ensure the fastest delivery. If an item is not accepted by Australia Post, we will have to contact you to organize an alternate address, which will delay the delivery process.
Bosscoauto can ship internationally. Please contact us for freight quotes.
Shipping Delivery Information
|Delivery Location||Estimated Delivery Times|
|Metro NSW VIC QLD TAS SA||1-3 Business Days|
|Regional NSW VIC QLD TAS SA||3-5 Business Days|
|WA & NT||3-7 Business Days|
|Large or Bulky Goods||5-14 Business Days|
PLEASE NOTE – Delivery time estimates are provided by couriers. Timeframe estimates are from when the parcel is sent. These do not include delays outside our control.
In the event that your parcel is held up or lost, it may take up to three weeks to receive an answer from the Courier Investigation Team. Unfortunately, these timeframes are uncontrollable, and we will do our best to rectify the issue ASAP.
For all 'change of mind' refunds, Bosscoauto may choose to deduct a 10% restocking fee from the amount refunded. Shipping and installation costs are non-refundable, and the buyer is responsible for any return shipping costs.
If these requirements are not satisfied, Bosscoauto reserves the right not to offer an exchange voucher or refund for change of mind returns.
Once your order has been placed, no changes are able to be made. Please double-check your shipping address is correct before confirming your order. Business addresses must include the business name.
If parcels are not collected or are required to be returned to the sender due to insufficient or incorrect information, postage costs are unable to be refunded. Once you have placed your order, you are committing to the sale and declaring that all information entered, including the shipping address, is correct.
If you find that you have entered incorrect shipping information by mistake then you MUST call us on 02 8729 6777 within a maximum of 30 minutes after placing your order or, if your order was placed outside of business hours, no earlier than 8:30am and no later than 9am on the business day immediately following your order. When you call you MUST supply us with your Invoice Number. No request to change the address except by the aforementioned method and within the aforementioned timeframes will be acted upon. If we receive a request by the aforementioned method then we will attempt to change the destination but it's highly unlikely that it will be possible.In-Store Fitting Policy for Bossco 4x4 Accessories:
Cost of Fitment: The cost charged for fitment reflects the cost for the time of the fitter, use of our workshop, tools, consumables, and other resources. By making a booking for fitment, the customer acknowledges that they have read and understood these terms and conditions. Any additional costs incurred as a result of the customer's noncompliance with these terms will be payable upon completion of the job. We will do our best to notify the customer of these costs in advance, but this may not always be possible. If the job has already been started, then we will proceed to complete the fitment as far as possible, and the cost will still be payable.
1. Existing Accessories: Any fitment prices are based on the assumption that there is no need to remove any existing accessories prior to fitment or to refit any existing accessories post fitment. It is the customer's duty to notify us in advance of the booking date if there are any existing accessories requiring removal or refitment and that will affect the price.
2. Booking Deposit: We may choose to charge a deposit to secure the booking. The deposit is payable prior to any booking being made. The deposit amount will be deducted from the total cost of fitting.
3. Fitting Schedule: We ask that customers bring the vehicle or van in at or shortly after 9 am on the day of booking, and we will endeavor to complete fitting by the end of the same day. No specific job start or finish times are guaranteed under any circumstances.
4. Unnotified Vehicle Damage: In the event of damage to the vehicle or van that would affect the job, which is found during fitting and we were not notified of it in advance, then we will complete the fitment as far as possible, and the cost will still be payable.
5. Cancellation Policy: In the event of a cancellation, the booking deposit is not refundable. A booking will count as canceled if the customer notifies us that they wish to cancel by phone, SMS, or e-mail. A booking will also count as canceled if the customer fails to turn up and is unable to be reached for the entirety of the specified trading day.
6. Rescheduling: In the event of a canceled booking, the deposit will be payable again if the customer wishes to reschedule.
7. Vehicle or Van Interiors: Vehicles and vans presented for fitting must have their interiors clean and free of any items that may affect our ability to install the accessories. If there are items in the van or vehicle that hinder our installation process, we reserve the right to levy an extra charge to cover the additional time and effort required.
8. Dashboard cameras and Surveillance Devices: All dashboard cameras, recording devices or other surveillance devices of any kind must be disabled prior to our receiving the vehicle. If a surveillance device is found not to be disabled then we will disable or obstruct the device prior to starting work and reverse this after completion of the work. The legality of surveillance devices is governed by The Surveillance Devices Act 2007 (NSW).
9. Additional Costs: Any additional costs incurred, aside from those resulting from non-compliance with this policy, will also be communicated to the customer as soon as practically possible.Return and Exchange Policy
This Refund Policy ("Policy") applies to purchases from Bossco 4X4 Accessories.
a) We offer refunds, repairs, and replacements in accordance with the Australian Consumer Law and the terms outlined in this Refund Policy.
b) Any benefits described in this Policy are provided in addition to consumer rights under the Australian Consumer Law.
c) Before making a purchase, please read this Policy to understand your rights and what to expect if you are not satisfied with your order.
Australian Consumer Law:
Under the Australian Consumer Law, our goods and services come with guarantees that cannot be excluded. For major failures, you are entitled to cancel the purchase, receive a refund, and claim compensation for foreseeable damage or loss.
If the service failure is not a major one, you are entitled to a re-supply of the goods or a refund.
a) We offer refunds, repairs, and replacements in accordance with the Australian Consumer Law.
b) The Australian Consumer Law provides Consumer Guarantees to protect buyers of products and services.
c) If the Australian Consumer Law applies, our Policy cannot override the Consumer Guarantees. In case of inconsistency, the Australian Consumer Law prevails.
d) For more information about the Australian Consumer Law and Consumer Guarantees, visit the website of the Australian Competition and Consumer Commission.
e) If a product or service purchased from us experiences a major failure, you may be eligible for a replacement, refund, or compensation for reasonably foreseeable loss or damage.
f) If a product or service purchased from us experiences a failure that does not amount to a major failure, you may still be entitled to have the goods repaired or replaced.
Cancellation and Change of Mind
a) If you change your mind about a product or service you have purchased and it complies with the following conditions, we may, at our discretion, offer a refund or exchange:
i) You notify us within 7 days of receipt.
ii) In the case of services, the services have not been performed.
iii) The product has not been used or damaged and is returned with the original receipt.
Products Damaged During Delivery
a) If the product you ordered is damaged during delivery, please follow these steps:
i) Contact us as soon as possible.
ii) Arrange for the return of the damaged product in the condition in which it was received, along with any packaging and other items received with it.
b) We will arrange to repair or replace the damaged product with an equivalent one or issue a refund, provided you contact us within 3 days of receiving the product.
a) We may refuse to provide a repair, replacement, or refund for a product or service if:
i) You misused the product, causing the problem.
ii) You were aware of the problem before purchasing the product or service.
iii) You requested a service to be performed against our advice or asked for alterations to a product without clarity on your requirements.
iv) Any other exceptions which apply under the Australian Consumer Law.
Shipping Costs for Returns
a) If a product fails to meet Consumer Guarantees under the Australian Consumer Law, we will bear the cost of shipping the returned product back to us and any shipping costs for a replacement.
b) If the returned product can be easily shipped, you are responsible for arranging its return. We will reimburse reasonable postage, shipping, or transportation costs if the product is eligible for repair, replacement, or refund.
c) If the returned product is large, heavy, or difficult to return, we may choose to organize and cover the cost of postage, shipping, transportation, or collection.
d) If we organize and pay for the inspection, shipping, or collection of a returned product that is found ineligible for repair, replacement, or refund, you will be responsible for associated costs.
a) We aim to process requests for repairs, replacements, or refunds within 3-5 business days of receipt.
How to Return Products
a) Contact us using one of the following methods to start a return:
i) The 'Resolution Centre' under 'My Account' on the website.
ii) By phone on 02 8729 6777 between 9 am and 5 pm Monday to Friday.
iii) By email to email@example.com.
b) Refunds will be issued in the same form as the original purchase or to the same account or credit card used for the original purchase.
c) Proof of purchase is required for a refund, repair, or replacement.
d) Government-issued identification may be requested to qualify for a refund, repair, or replacement.
For inquiries regarding this Policy or any refunds, repairs, or replacements, please contact us at: firstname.lastname@example.org or 0287296777.
We provide fitment information on our product pages. If your vehicle is not listed in the fitment information, the product will not fit your vehicle.
Our goal is to make our full range available for hassle-free purchase directly through our website. If a product is not listed on our site, unfortunately, we do not have it in stock.
We highly recommend professional installation for optimal safety and convenience. Our instructions, where provided, are tailored to professional installers who have expertise in fitting and understand vehicle-specific nuances. We also offer install support which is also tailored to professional installers. If you are uncertain about the installation process, we recommend booking for fitting at our premises or consulting one of our recommended installers or your preferred local mechanic or bars and racks store.
Yes, we are happy to assist with the installation of our products. Additional installation costs apply, which are payable upon completion of the job. If you wish to have us perform the installation, please purchase the product and select "Fitted at Prestons NSW Store" during checkout. Contact us with your order number to obtain the final fitting price and schedule a booking. Please note that our physical location is at our Prestons HQ in Sydney. For customers outside NSW, we can usually recommend installers in your state.
Certainly! You can select the "pick up" option during checkout, and your order will be ready for pickup from our Prestons HQ within 1-2 business days.
To provide you with an estimate, we offer a shipping calculator on each product page. Simply input the desired quantity and your postcode, and it will fetch the shipping cost and estimated delivery time directly from the carrier.
Once your product leaves our warehouse, we have no control over how it's handled during transit. Transit insurance is an optional and affordable coverage offered by carriers to protect against damage. We recommend considering transit insurance for added peace of mind*. If you receive a damaged product or notice any packaging issues upon delivery, please notify us promptly so that we can assist you.
*Transit insurance does not affect your rights under the ACL.
While we can include delivery instructions on the label, we cannot guarantee that the courier will follow them. If you have specific delivery instructions you’d like us to pass onto the courier, please add them during checkout by clicking ‘add delivery instructions’ underneath the shipping methods tab. If you contact us after you have made your purchase, we cannot guarantee this message will reach our courier as our dispatch process often starts immediately after the order is received. Our standard procedure is to ship products with Authority to Leave (ATL), allowing the courier to leave the product in a safe place.
We strive to provide the best assistance if any issues arise with our products. Depending on the situation, we may offer an exchange, replacement part, repair, or refund. Returns are always accepted in exchange for a refund if the product has a fault which is not the result of misuse or negligence. Please refer to our full policy for more detailed information. Our return policy complies with all the provisions of the Australian Consumer Law (ACL).
All Bossco products come with a 12-month warranty, except for our Roller Shutters, which have a 24-month warranty from the date of purchase. Warranty coverage does not extend to products that have been incorrectly installed or misused. For non-Bossco products, we may assist you in claiming the manufacturer's warranty. Our warranty is in addition to any rights you may have under the Australian Consumer Law (ACL).
If you wish to initiate a return, please contact us as soon as possible. We will guide you through the process and provide you with an RMA (Return Merchandise Authorization) number to include on the package. Please refer to our full policy for more detailed information. Our return policy complies with all the provisions of the Australian Consumer Law (ACL).
If it appears that a part is missing from your shipment, please reach out to us immediately. Provide a single photo of everything you have received laid out in an organized manner along with your order number, and we will assist you promptly.
Sometimes, we include additional components to account for common instances where customers misplace or lose certain parts. These extras may also be suitable for slightly different vehicle variations or specific installation circumstances. Rather than charging for individual replacements, we prefer to provide a comprehensive kit that covers these possibilities. Rest assured, we've got you covered to ensure a successful installation without any additional costs.
Installation is an additional cost, payable upon completion of the job. Our installers work diligently to ensure that the highest level of workmanship is maintained, and their effort deserves fair compensation. To obtain a ballpark installation estimate, please contact us with your vehicle's registration number and the product code you are interested in.
We design our products in-house and manufacture them in China to our stringent specifications. Each product undergoes a thorough design process to eliminate potential issues and ensure exceptional quality. This approach enables us to offer high-quality products at an affordable price. China is the world's manufacturing giant, and there are factories upon factories producing almost identical products but to differing quality standards. Although other retailers may source similar-looking products from different factories in China, we cannot guarantee compatibility, design improvements, or adherence to our quality standards.
Yes, we maintain a list of recommended fitters on our website. We are continually seeking to expand this list, so if you know of a reliable fitter in your local area, please inform us.
We keep our prices competitive by minimizing our markups compared to our competitors. Our aim is to make four-wheel driving more accessible to enthusiasts like ourselves. When we entered the market, we noticed the high costs associated with essential equipment, which limited access to this fantastic Australian pastime. Our commitment to providing affordable options without compromising on quality allows more customers to enjoy the thrill of four-wheel driving.
When an item is listed as "runout," it indicates that we will not restock it. We sell the remaining stock and mark it as runout to inform customers that once stock runs out, the item will no longer be available, and support may be limited. Items listed as "seconds" are discounted due to minor cosmetic blemishes or imperfections. While these items are still suitable for their intended purpose, we recommend physically inspecting them. Our goal is to be transparent, and we encourage customers to visit us during our opening hours for firsthand assessment. Both runout and seconds items are covered by the Consumer Guarantees under the Australian Consumer Law. No additional warranties are offered.
You can contact our customer support team by email at email@example.com or by phone at 02 8729 6777. Our team is available between 9am and 5pm Sydney time from Monday to Friday and will be happy to assist you with any questions or concerns you may have.
Our Prestons showroom is open to the public between 9am and 5pm Monday to Friday and until 6:30pm on Thursdays.
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